CONSUMER WATCH: Phone scammers posing as Onslow Memorial Hospital

Onslow Memorial Hospital ranks near top for quality measures (Image 1)

JACKSONVILLE, N.C. (WNCT)- Onslow Memorial Hospital is the recent victim of a scam, or as Onslow Memorial Hospital officials call it, a case of “spoofing.”

Spoofing is a high-tech manipulation of the Caller ID feature that allows someone to disguise their true identity.

OMH officials are saying that its main switchboard is receiving multiple calls from people from all over North Carolina, as well as the country, about a mysterious call from the hospital.

Most of the ones who received calls never heard of Onslow Memorial Hospital.

“The hospital does not have a telemarketing department, and the hospital is NOT going to call you and try to sell you products and services,” says spokesperson Amy Sousa.

“Consumers who called the switchboard yesterday said that it appeared as a hang-up.  We are concerned that this recent barrage of calls could be just a “dry run” for a more damaging future scam and we want the public to be aware and take the necessary precautions,” she said.

OMH was a victim of a similar scam last April, in which a person was associating themselves with the hospital and claimed insurance plans included benefits for weight loss pills, pain creams, etc.

Onslow Memorial Hospital is offering the following tips on this phone scam:

  • If you have never been a patient at OMH, or are not currently scheduled for a medical procedure, it is unlikely that you would be receiving a call from OMH.
  • If you are an OMH patient (or a patient at one of OMH’s physician practices) and you are unsure as to why you would receive a call from OMH,  ask for the caller’s  name, hospital department and a direct phone number to call them back.

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