GREENVILLE, N.C. (WNCT) – Over the next few weeks, people in the East will be receiving thousands of deliveries for the holidays. However, for some, those deliveries will quickly be taken by thieves.
Law enforcement agencies in the East said this time of the year can be easy for thieves.
“Criminals just riding around are looking for a crime of opportunity,” said Lt. Kip Gaskins with the Pitt County Sheriff’s Office.
Gaskins said unattended packages, whether in an apartment complex or at your house, can make you an easy target. He also said these crimes are extremely hard to solve.
“Normally when you solve a case like that it’s because you have the neighbors looking out for you or somebody sees something,” he said.
But there are simple steps you can take to protect yourself and your packages. FedEx recommends requiring signatures for your deliveries, or getting it delivered to a place you know someone will be at, like a leasing office or even where you work.
But some people said delivery companies aren’t following their own protocols. Kathryn Kunzmann said inconsistencies top her list of complaints against companies like UPS.
“Some days my packages will be waiting for me at the door, other days I’ll have a note on my door saying they’re in the office where I live,” Kunzmann said.
If a package is stolen, many companies will require the customer to file a claim or contact them. However, Kunzmann said that typically doesn’t end well.
“They rarely ever get back to you even though they say they will. You’re on hold for a good 20 minutes,” she said.
For more tips on how you can protect yourself, click here.
If you need to file a claim with UPS, click here.
If you need to file a claim with FedEx, click here.
If you need to file a claim with the Postal Service, click here.