New program allows people to text for help in New Bern

NEW BERN, N.C. (WNCT) – You can now text for help in New Bern. The new text to 911 program allows deaf or hearing impaired people alert emergency responders.

The new system also helps those who are stuck in a situation and can’t talk. Civilian Unit Supervisor, Kito Romans says the system allows dispatchers to respond to the text messages on their computer.

“We are moving from an age where everything was done by voice, to text messaging. Having the ability to offer this to our citizens allows us to help those reluctant to seek help, to seek help,” said Romans.

Police say sending a false text is treated just like a prank 911 phone call. It’s a class one misdemeanor and you could face a fine.

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